The service is engaged in the implementation of organizational work on the planning of medical and diagnostic activities and the redistribution of vouchers across the regions of the Republic of Kazakhstan, interacts with regional specialists of the Health Department, monitors the work of department heads and staff of institutions to perform the volume of medical services, to conduct an examination of the volume and quality of medical care provided to patients, studies the degree of quality of medical services provided, based on the results of the analysis, conducts a questionnaire patients and employees for satisfaction, managing patient complaints. to monitor the medical services provided, determines statistical indicators characterizing the work of the institute, participates in conferences, participates in the development of a motivation system for medical personnel, determines indicators of the quality of medical services, evaluates the level of contribution of medical personnel in improving quality.

Patient support phone number: 8 (71636) 71-6-42